Process Automation
It pains us to see people wasting their time on stuff which we can automate. Whenever we see a business owner doing this we mention that for relatively small amounts of money they can free up 10-20% of their time for business development, marketing or other high-return work. Time that is currently being spent on some types of administration and management can be freed up for use elsewhere!
Kingston Development has automated the following business systems for its clients:
- Booking systems
- Order fulfilment
- Digital content delivery
- Mailing list systems
- Audience Response systems
- Supply chain management
- Contact relationship management
- SMS gateway integration
- PayPal integration
- e-commerce integretion with point of sale systems
To date, we have automated systems in the following sectors:
- Not-for-profit
- Corporate training
- Education
- Antiques
- Marketing
- Retail
- Hospitality
- Arts/Photography
- Start-up companies
Case Study : BBQ Hero
BBQ HERO is a Barbeque (BBQ) cleaning and maintenance, range hood and oven cleaning, and gas bottle delivery company based in Brighton, Victoria. Kingston Development was engaged to automate the sales and delivery sides of the business. BBQ HERO's core business is bbq cleaning and maintenance. The following elements were automated:
- Sales person rostering and territory management
- Provision of bbq hero cleaners and order fulfillment
- Daily job sheets creation and distribution
- Customer followup and retention systems
- SMS and email system
- Suburb and customer analysis
Case Study : Elevate Education
Elevate Education is Australia's leading provider of school seminars on time management, study skills, student motivation, memory skills, etc and presents to 45,000 students annually. Elevate's award winning managing director and author Douglas Barton has the tough job of managing 60 presenters across 3 states. Kingston Development were able to automate the following for Elevate Education, saving Doug time and money:
- The booking process
- Presenter management and allocation to seminar bookings
- Presenter timetabling and availability
- Warning before seminars by email and SMS
- Weekly roster by email
- Delivery of information about seminar products and supplementary products
- Delivery of seminar materials and manuals
Kingston Development were great to work with and we ended up with a great result. We were included throughout the development process and were able to change the brief as we went along which allowed the product to exactly match the needs of the business.
Douglas Barton, Managing Director, Elevate Education
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